Shipping policy
Fitberi Activewear Shipping Policy
1. Processing Time: Orders are processed within 1-2 business days. You'll receive a confirmation email with tracking information once your order is shipped.
2. Shipping Rates: Shipping rates are calculated at checkout based on your location and selected delivery method.
3. Delivery Times:
- Local (South Africa): Estimated delivery within 3-5 business days.
- International: Delivery time varies by destination and may take 7-14 business days.
4. Order Tracking: You can track your order through the tracking link provided in your confirmation email.
5. Customs and Duties: International orders may be subject to customs fees or import taxes. These fees are the responsibility of the customer and vary by country.
6. Lost or Delayed Shipments: If your shipment is delayed or lost, please contact us at info@fitberi.co.za / 069 470 8477, and we will work with the carrier to resolve the issue.
7. Returns and Exchanges: For information on returns and exchanges, please refer to our Returns Policy.
Note: Shipping times may vary during holidays or sales events.